Privacy Policy

Introduction

At Wallboard Digital Signage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to provide you with clear and transparent information about how we collect, use, store, and protect your data.

Please take the time to read this Privacy Policy carefully to understand how your personal information is treated when you use our services. By accessing or using Wallboard Digital Signage, you consent to the practices described in this Privacy Policy.

What Information Is Being Collected

In this section, we provide a detailed overview of the information we gather under various circumstances. Your privacy is very important to us, and we want to ensure you have a clear understanding of the data we collect and why we collect it.

Wallboard ensures that your data's security and privacy are paramount. We employ industry-standard security measures to ensure that your data remains confidential and is shielded from unauthorized access. Our commitment to data protection means that sensitive information collected on our server is stored and processed with the highest level of security protocols in place.

Wallboard Server Application

This section provides a detailed breakdown of the data we gather through our server application. We collect a minimal amount of information to ensure the smooth operation of our services and to provide you with the best possible user experience.

• Name: Used to personalize your experience within our service, such as addressing you by your chosen name.
• Email: Serves as your unique identifier for accessing our services. Used for authentication, password resets, and account communication.
• IP address: Logged for security, troubleshooting, and to monitor and prevent unauthorized access or fraudulent activities.
• Optional Billing details: (Country, city, address, ZIP code, company, VAT number) collected only for paid plans and used for billing and invoicing purposes.
• Optional Google user data: Used to integrate Google services such as Calendar or Drive. Data is not shared with external systems.
• Optional Microsoft O365 user data: Used for Office 365 integrations such as Calendar, OneDrive, SharePoint, and Power BI. Data is not shared externally.

Users retain control over their data and can decide whether to display it on Digital Signage screens.

Google Cloud Integration - User Data

• Calendar data: Used and stored within Wallboard, not shared with third parties.
• Drive metadata and files: Used and stored within Wallboard, not shared externally.
• Spreadsheet data: Used for dynamic content display and not shared externally.

Microsoft O365 Integration - User Data

• Calendar data: Used and stored within Wallboard, not shared with third parties.
• OneDrive/SharePoint metadata and files: Used and stored within Wallboard, not shared externally.
• Power BI: Used only for display purposes and not stored or shared externally.

Wallboard Signage Client Application

Wallboard Signage Client Applications are designed to provide you with a seamless and reliable digital signage experience. To ensure optimal performance and diagnose any potential issues, we collect non-personally identifying information about the client device:

• IP address: Logged for diagnostic and security purposes.
• Operating system information: Used to ensure compatibility and optimize performance across different platforms.
• Hardware information (CPU, RAM, storage): Collected to diagnose performance issues and optimize playback efficiency.

Why Is It Collected?

Wallboard only collects the minimal amount of personal information to keep our systems running. Free users need only provide their name and email address, while paid users also provide billing information. We collect and compare IP addresses to prevent account fraud.

How Is It Secured?

All data transmitted between your device and Wallboard servers is encrypted using secure protocols such as HTTPS. Access to your personal data is restricted to authorized personnel only, and we conduct regular security assessments and audits to maintain system integrity.

How Long Is It Kept?

User/client data is retained until deleted from the system. Certain logs persist temporarily:

• Webserver access logs: Containing IP addresses only, retained for 30 days.
• Application logs: Containing user identifiers (email addresses) retained for 90 days.
• Backups: Preserved for 90 days and only restorable through full server restoration.

Children's Privacy

Wallboard does not knowingly collect information from children under 13. If you believe a child has provided us personal information, please contact us at one of the email addresses provided below.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Changes will be posted on our website, and if we make material updates, we will notify users via email or other means.

International Data Transfers

We may transfer personal information to countries with different data protection laws. Regardless of where your data is processed, it will be protected as described in this Privacy Policy.

Cookies

Our cookie policy can be found here.

How to Request Your Data

If you wish to request the data we have on you, please contact us at one of the email addresses provided below, using the same email address associated with your account.

How to Delete Your Data

If you wish for all data we have on you to be deleted, please contact us at one of the email addresses provided below, using the same email address associated with your account.